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HP Recommended
HP 6300 sff
Microsoft Windows 7 (64-bit)

I just purchased a new elite display monitor which comes with its own drivers. After I installed the drivers for the monitor i kept getting a "ethost" error. Soooo, I went to control panel to see which programs/drivers were added recently. It indicated the monitor drivers and also hd intel drivers. Well, I uninstalled the hd intel drivers and now on boot up I have a total black screen. I know about safe mode, just cant see it. I can also hear the computer going all the way to startup with Windows chime, but like I said I cant see it. Please HELP. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
On day 6 or 7 of this, fiddling around resolved this. I even got a video card to bypass on board graphics. NADA. At wits end finally decided since I can see BIOS making drastic changes couldn't be any worse than where I am now. Annnnyyyyywwwwaaayyysss.. Bottom line if you see Bios startup and nothing else after, go into BIOS and change The Rom Launch settings. Where video option is change from load up UEFI option to LEGACY. THE SCREENS ARE LIT UP AGAIN. THANKS FOR ALL THE HELP AND SUGGESTIONS .

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10 REPLIES 10
HP Recommended

Hi:

 

If you can't see anything at all, just keep tapping the F8 key and hope the PC goes into safe mode.

 

The Intel graphics adapter driver is a required driver.

 

I'm not sure why uninstalling it resulted in absolutely no display though.

 

That shouldn't have happened.

HP Recommended
I have practically worn out that F8 button. I'm sure it's going into safe mode, but unable to see. Like I mentioned I can even here the windows chime on the password enter screen, just can't see it. I can see BIOS screen and all other utilities though. I have removed CMOS battery ,but I haven't tried the yellow button reset deal. I will see how that goes when I get back to my machine the AM
HP Recommended

Is it possible that somehow you changed the input on the monitor?

 

I have a Dell monitor that has a few inputs, and if I am on the wrong input, I get nothing, even though the PC is running.

 

I have to press a button on the lower front monitor bezel to select the right input.  It's not automatic.

HP Recommended
I'm running dual,and both, vga, and displayport outputs shoot out the same. I get the BIG HP logo, bios logo, then black....
HP Recommended

Well at least you know the graphics adapter isn't shot, since you see the HP welcome screen.

 

Disconnect the DP cable, run it off the VGA output only, and see if you get an image that way.

 

Otherwise yes, clear the CMOS by pressing the little yellow button for around 15 seconds.

 

Make sure you shut down, unplug the PC, press the power button to drain any residual power to the motherboard, and disconnect everything connected to the PC...monitor, KB, mouse...everything.

HP Recommended
Ok. I will report how that goes. I had to work overnight so I have to wait til morn. I REALLY HOPE THAT DOES IT
HP Recommended
On day 6 or 7 of this, fiddling around resolved this. I even got a video card to bypass on board graphics. NADA. At wits end finally decided since I can see BIOS making drastic changes couldn't be any worse than where I am now. Annnnyyyyywwwwaaayyysss.. Bottom line if you see Bios startup and nothing else after, go into BIOS and change The Rom Launch settings. Where video option is change from load up UEFI option to LEGACY. THE SCREENS ARE LIT UP AGAIN. THANKS FOR ALL THE HELP AND SUGGESTIONS .
HP Recommended

That is great news.

 

Glad you were able to figure out the problem.

HP Recommended
The support on this form gave me hope to not give up. THANKS AGAIN. Going through system restore now
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