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KevinJH
Level 2
16 9 1 0
Message 1 of 3
124
Flag Post

Solved!

Replacement HD advice

HP Recommended
Pavilion Desktop PC 570-pO54na DT PC UK
Microsoft Windows 10 (64-bit)

I've experienced a couple of blue screen CTD's recently indicating bad disc sectors (along with a couple of other problems) and am therefore looking to replace the drive. Can someone from Support be kind enough to indicate which type I should replace it with please that'd be suitable for this pc type/model  ?

Thanking you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
Level 16
7,823 7,717 822 2,903
Message 2 of 3
Flag Post
HP Recommended

Hello
You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

Your computer

570-p054na PC Product Specifications
you have an original 2TB hard drive, so if you can reinstall it with the hp recovery kit, it will need the same size
if not, you can install almost any type of hard drive, and why not an SSD

but install windows from a dvd (or usb key) microsoft
this can help you ( scan ) :

Welcome to Crucial USA


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
Prométhée
Level 16
Level 16
7,823 7,717 822 2,903
Message 2 of 3
Flag Post
HP Recommended

Hello
You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

Your computer

570-p054na PC Product Specifications
you have an original 2TB hard drive, so if you can reinstall it with the hp recovery kit, it will need the same size
if not, you can install almost any type of hard drive, and why not an SSD

but install windows from a dvd (or usb key) microsoft
this can help you ( scan ) :

Welcome to Crucial USA


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
Was this reply helpful? Yes No
KevinJH
Author
Level 2
16 9 1 0
Message 3 of 3
Flag Post
HP Recommended

Thank-you for your reply and advice, I'll look into that over the next few days and get things moving 😉

 

Was this reply helpful? Yes No
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