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- HP Community
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- Desktop Hardware and Upgrade Questions
- Replacing HP Battery

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03-07-2022 12:53 AM
I earlier raised a question - here https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Neeed-to-buy-power-cable-for-HP...
I understand I need to replace the battery. It was earlier giving really less backup time but now it is just 5 - 10 minutes. The laptop is little less than 3 years old and I Have this problem for more than a year. I wish I had raised this earlier obtained support.
My battery needs replacement and thanks to you guys I got the part number. The part surfer website doesn't load It has many 404 in console.
Description Spare part number
Battery, 3 cell, 41 Whr, 3.6 Ah Li-ion L11119-855
System board hook L23206-001
I got the above parts from @Dragon-Fur
I wish to know if I need to buy the system board hook along with the battery ? Or is it optional ? How do I know if the battery is broke or the hook is broke too.
Thanks !
03-07-2022 01:00 AM
@ijay -- when I do the search: https://partsurfer.hp.com/partsurfer?searchtext=L23206-001
I see:
Part Number Description
L23206-001 | MOTHERBOARD/BASE HOOK |
That is a different description that what you cited.
The above description seems to be for a quite-different part-number than your battery.
If your computer already has that part, you can reuse that part, when you insert the replacement battery.
Also, that part-number shows as "N/A" to be purchased from HP.
03-07-2022 01:52 PM
- Check All Physical Cable Connections. ...
- Remove the Battery and Connect to Power. ...
- Make Sure You're Using the Right Charger and Port. ...
- Review Your Cable and Ports for Damage. ...
- Reduce Resource Usage. ...
- Check Windows and Lenovo Power Options.