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‎12-09-2019 05:33 AM

HP Recommended
Product: HP Pavilion PC 570
Operating System: Microsoft Windows 10 (64-bit)

Why was my Pavilion PC 570 delivered in The Netherlands with this odd keyboard PR1101U with two backslash keys and a missing right control key?

 

keyboard.png

1 person had the same question
2 REPLIES 2

‎12-09-2019 05:42 PM

HP Recommended

@Damrak,

Expect an HP Moderator to reply to your request. Seems HP needs to replace the entire keyboard?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎12-09-2019 05:52 PM

HP Recommended

@Damrak

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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