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‎01-09-2024 04:41 PM

HP Recommended
Product: Hp victus 15-fb0xxx

Ok so after 5 hours I have no idea on what to do for this.

I have installed the driver that was on the computer

I can tell something is happening because windows is constantly making the device connected and disconnected sound. 

I have tried, a keyboard a mouse an rgb mouse pad a laptop fan, all of which work in the other usb port. 

I have a hp victus 15-fb0xxx

The failure id is 0PMATS-B96C09-MFPX1G-8D4003

Any idea on how to fix it

Category:
1 REPLY 1

‎01-09-2024 04:44 PM

HP Recommended

Hi:

 

Sounds like a USB port hardware failure to me.

 

Enter the required info at the link below and it should provide a general report regarding the problem.

 

HP Customer Support - Service Center

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