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HP Recommended
HP Spectre X360 15inch - 8th Gen I7
Microsoft Windows 10 (64-bit)

I have an external hard drive for backup, I have linked it to my site It contains a lot of pictures free png img for automatic copying and when it exceeds the allowed size, it stops working and I can't open it.

 

1 REPLY 1
HP Recommended

Hi! @sakker

 

Do you have issues backing up the data to an external hard drive or to an SD card?

 

Have you tried checking with a different SD card?

 

Have you tried checking with a USB SD card reader? Does the issue persist?

 

If you have issues with SD card try the steps recommended below.

 

Also, you can try few steps to troubleshoot SD card reader issues. 

 

Check if the lock is released on the SD card.

 

Try updating the BIOS on the PC to the latest version using HP support assistant.

 

Refer this article to know more information about using the HP support assistant. Click Here

 
Also, Please try few steps recommended below and check if it helps.

 

Plug in your SD card and launch command prompt which you can find by searching cmd.exe in the start menu. Now In Command prompt, you have to type the following with enter after every command.
 
 1. diskpart
 2. list disk
 3. select disk x (where x is the number of your SD card – use the capacity to work out which one it is)
 4. attributes disk clear readonly
 5. clean
 6. create partition primary
 7. format fs=fat32 (you can swap fat32 for ntfs if you only need to use the drive with Windows computers)
 8. exit

 

Aso, I suggest you plug in the SD card reader and run the hardware device troubleshooter and check if it helps.

 

1.       Type troubleshooting in the search bar. 

2.      Select Troubleshooting.

3.      Select View all on the top left corner.

4.      Click on Hardware and Devices.

5.      Follow the on-screen instructions to run the troubleshooter.


Follow the below steps to uninstall the Universal Serial bus controllers driver:

1.       Press Windows + R keys on the Keyboard. 

2.       Type devmgmt.msc in the Open text box. 

3.       Expand Universal Serial bus controllers from the window. 

4.       Right- click on the drivers and select Uninstall. 

5.       Click on OK on Confirm device uninstall prompt.

6.       Restart the computer, the drivers will get automatically installed on your Windows 10.

 

Run CHKDSK to Check Disk Errors.


Step 1. Press Windows Key + X simultaneously, type cmd and click "OK" to open Command Prompt.
Step 2. Type the command chkdsk 😧 /f /r /x and hit enter. (d is the drive letter of the hard disk you wish to fix errors on it)

Chkdsk will work hard to locate the bad sectors on the selected drive first, and recover readable information and fix the disk errors.


Let me know if this helps!
Have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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