SMART immenint disk error message on my all-in-one computer

32Olds · ‎08-28-2021

My HP All-in-one computer started giving me the SMART imminent disk failure message. All disk diagnostics passed but I sometimes got the message. A tech took the computer apart and tried to replace the HDD but my system wouldn't accept it. Tech said it was a mother board problem and too expensive to fix. But the computer is back home now and working fine. So what is my real problem?

Prométhée · ‎08-28-2021

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

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