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‎09-09-2019 03:06 PM

HP Recommended

Is there a URL or other location where I can enter the serial number of a product and get a report of the configuration it had shipped with?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2019 04:37 AM

HP Recommended

You can get generic build information here - see the example for 875-0910NS PC (model number 4ZG88EA):

 

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=4ZG88EA

 

But not sure to what extent this will be of help.

View solution in original post

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2 REPLIES 2

‎09-09-2019 08:12 PM

HP Recommended

@mcctech , welcome to the forum.

 

I don't believe there is a search page to use the serial #.  You will have to use the model or product # of the computer here.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-10-2019 04:37 AM

HP Recommended

You can get generic build information here - see the example for 875-0910NS PC (model number 4ZG88EA):

 

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=4ZG88EA

 

But not sure to what extent this will be of help.

Was this reply helpful? Yes No
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