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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Shipped configuration by serial number

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09-09-2019 03:06 PM
Is there a URL or other location where I can enter the serial number of a product and get a report of the configuration it had shipped with?
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Accepted Solutions
09-10-2019 04:37 AM
You can get generic build information here - see the example for 875-0910NS PC (model number 4ZG88EA):
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=4ZG88EA
But not sure to what extent this will be of help.
09-09-2019 08:12 PM
@mcctech , welcome to the forum.
I don't believe there is a search page to use the serial #. You will have to use the model or product # of the computer here.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
09-10-2019 04:37 AM
You can get generic build information here - see the example for 875-0910NS PC (model number 4ZG88EA):
http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=4ZG88EA
But not sure to what extent this will be of help.