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HP Recommended

I cant open bios it stuck with hp logo,

But it detected when i connected through usb to sata cabel like external hard disk, 

I put another ssd ( hikvision c100 2.5" 120 gb sata ssd) it works fine 

What happen to samsung 860 evo 1tb 2.5" sata ssd

Why it stuck with hp logo when ever i am trying to connect samsung ssd by sata cabel

Same samsung ssd work fine in my sister laptop

HP Recommended

@LUCKY1990 Since HP doesn't recommend or support upgrades, I suggest you check with a local tech to be on a safer side, our tech's seem to have provided the information you need, however, upgrades are to be done at your own discretion.

 

If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hp company is a ashole  company 🖕🖕🖕🖕🖕**bleep**youuu

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