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‎11-30-2019 06:38 AM

HP Recommended
Product: p6703in
Operating System: Microsoft Windows 7 (64-bit)

Hey Guys, I need some help regarding system information of my Desktop and some information regarding upgrading my PC. I have so many question regarding upgrade so I will write them in No., but firstly major problem I am facing is:- 

 

  • My Desktop ( p6703in ) [ INA119Z5XC ] unable to identify system information like Product Name, Number,  SKU etc. in HP Support Assistant as well as BIOS. Due to this I didn't getting updates. I tried writing them in BIOS by reading an article on HP community but the problem doesn't solved. Reason behind it isn't solve is that the is no"Security" option in BIOS, instead System IDs are located on the first page which is further unable to edit.  Also HP logo is also missing when PC Boots up. Can anyone help regarding this issue.

Now some queries for which I want some clarification before buying something and upgrade. I want to upgrade my PC suitable GAMING and can give its best performance for gaming. I know that the PC is too old, but there is no resale value so I came up with this idea .

  1.  Is my computer is eligible as well as compatible with Windows 10, should I upgrade ? or Windows 7 is best ?  I am  asking this to avoid incompatibility issue with games in future. 😁
  2. Its good to upgrade Processors as new thing will always perform better, but I want to convert into mid-range Gaming Desktop. Do I really need to upgrade processor ? currently I have Intel i3 -3rd Gen. If Yes, which should I opt for i5 and i7 or i3 - 9/10 Gen. 
  3. Which is the highest compatible graphic card with my motherboard [(HP MS-7316 (Iona - GL8E)}] and which is the best suitable for  1080p gaming ? I usually like Nvidia Geforce so its nice if you suggest from. 
  4. What is the maximum RAM that I can upgrade and what is enough for above mentioned gaming ?
  5. Last and the least 😜, can I replace cooling fan that came installed with a RGB fan without external device or I need external device to install ?

Here I am done with my queries, it will be really great if someone can clear my these questions from my mind and solve the issue I mentioned at top. I will be thankful.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-03-2019 09:07 AM

HP Recommended

@Deepak-Singh Welcome to HP Community!

 

Please see the below answers for your queries:

 

1. Yes, you can upgrade to windows 10 operating system.

2. Your product support to upgrade the following processor:

 

Motherboard supports the following processor upgrades:

  • Intel Core i7-8xx (Lynnfield core)

  • Intel Core i5-7xx (Lynnfield core)

  • Intel Core i5-6xx (Clarkdale core)

  • Intel Core i3-5xx (Clarkdale core)

3. HP will not recommend upgrading the graphics card. If you want to upgrade the graphics card, you can upgrade the card.

4. Yes, you can upgrade the memory. Your product will support up to 8GB on 64-bit systems.

      

Dual-channel memory architecture

  • Two DDR3 DIMMs (240-pin) sockets

  • Supported DIMM types:

    • PC3-8500 (DDR3-1066)

    • PC3-10600 (DDR3-1333)

  • Non-ECC memory only, unbuffered

  • Supports up to 8 GB on 64-bit systems

  • Maximum memory only if using 4GB DDR3 DIMM modules

5. HP will not recommend adding the additional cooling fan. If you wish to install the cooling fan. You can add the fan.

 

Note: If any other parts are damaged it will void the warranty.

 

Please see the product specification for your product. 

 

For editing the system information in BIOS, I would request you to contact phone support.

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎12-03-2019 09:07 AM

HP Recommended

@Deepak-Singh Welcome to HP Community!

 

Please see the below answers for your queries:

 

1. Yes, you can upgrade to windows 10 operating system.

2. Your product support to upgrade the following processor:

 

Motherboard supports the following processor upgrades:

  • Intel Core i7-8xx (Lynnfield core)

  • Intel Core i5-7xx (Lynnfield core)

  • Intel Core i5-6xx (Clarkdale core)

  • Intel Core i3-5xx (Clarkdale core)

3. HP will not recommend upgrading the graphics card. If you want to upgrade the graphics card, you can upgrade the card.

4. Yes, you can upgrade the memory. Your product will support up to 8GB on 64-bit systems.

      

Dual-channel memory architecture

  • Two DDR3 DIMMs (240-pin) sockets

  • Supported DIMM types:

    • PC3-8500 (DDR3-1066)

    • PC3-10600 (DDR3-1333)

  • Non-ECC memory only, unbuffered

  • Supports up to 8 GB on 64-bit systems

  • Maximum memory only if using 4GB DDR3 DIMM modules

5. HP will not recommend adding the additional cooling fan. If you wish to install the cooling fan. You can add the fan.

 

Note: If any other parts are damaged it will void the warranty.

 

Please see the product specification for your product. 

 

For editing the system information in BIOS, I would request you to contact phone support.

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No

‎12-04-2019 02:19 AM

HP Recommended

Thank you Mr. Praveen for sparing your precious time to read the post and giving the suggestions. 

Was this reply helpful? Yes No
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