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‎06-03-2020 04:32 PM

HP Recommended
Product: HP Pavilion 27xi
Operating System: Microsoft Windows 10 (64-bit)

I just completed Short System Tests which showed IRQ Test and ROM Test both FAILED. No Failure ID was shown. I am currently running the Long System Tests to see if I get the same results. Any help with this would be appreciated. Thanks.

1 REPLY 1

‎06-03-2020 07:37 PM

HP Recommended

@Barrio , welcome to the forum.

 

I have seen reports of false negatives happening with these tests and the fact that no Error Code was displayed makes this more likely.  If your computer appears to be running fine, I wouldn't be too concerned about the results.  I know this isn't ideal, but software isn't always perfect.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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