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Pavillion Slimlines5220y

Since upgrading to Windows 10, my PC does not "see" the CD/DVD reader/writer. CD/DVD is a SuperMulti DVD Burner with LightScribe Technology

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if performing the procedure listed in Resolution Step 5 at the link below resolves the issue.

 

https://support.microsoft.com/en-us/kb/314060

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

See if performing the procedure listed in Resolution Step 5 at the link below resolves the issue.

 

https://support.microsoft.com/en-us/kb/314060

HP Recommended

Worked like a CHARM! Thank you!

HP Recommended

You're very welcome.

HP Recommended

I have the same problem.  I have downloaded Windows 10 and now it won't read any music cd's.  I clicked on the recommended site to fix this but there is no step 5

HP Recommended

Hi:

 

Step 5 is now step 4.  Microsoft removed the original step 2 (the automated fix it tool).

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