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MSGlobeTrotter
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Message 1 of 4
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TPM header available? (ENVY Desktop - 750-150xt CTO)

HP Recommended
ENVY Desktop - 750-150xt CTO
Microsoft Windows 10 (64-bit)

As you all know, a major stumbling block for upgrading to Windows 11 will be the requirement for TPM 2.0. I am wondering whether anyone knows whether my otherwise solid desktop has motherboard support to plug in a TPM module? Or am I just being forced to live with Windows 10? (Or buy a new desktop?)

3 REPLIES 3
itsmyname
Level 9
5,033 4,948 232 647
Message 2 of 4
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HP Recommended

I highly recommend that you read: 

What is TPM 2.0: how to know if you have it and how to activate it in the BIOS - Techidence

 

for details on TPM, and how to tell if your prcoessor includes TPM.

Maybe, you can upgrade the processor on your computer to one that includes TPM.

 

 

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praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 439
Message 3 of 4
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HP Recommended

Hi@MSGlobeTrotter,

 

Thank you for posting on HP Support Community.

 

I suggest you update the BIOS from this Link: https://hp.care/2MznadV

Also, clear the TPM cache

  1. Open the TPM MMC  by typing tpm.msc in the service box

  2. If the User Account Control dialogue box appears, confirm that the action it displays is what you want, and then click Yes.

  3. Under Actions, click Clear TPM.

  4. You will be prompted to restart the computer. During the restart, you might be prompted by the UEFI to press a button to confirm that you wish to clear the TPM.

  5. After the PC restarts, your TPM will be automatically prepared for use by Windows 10.

You can refer to these Links: https://hp.care/2JIsmOZ and https://hp.care/2LebHit

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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MSGlobeTrotter
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Message 4 of 4
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I really appreciate your response but I don't seem to be any closer to resolving this:

  • The link you provided took me to drivers for "HP Pavilion Notebook - 15-ab104ur"

Somehow I doubt you'd want me to install that BIOS on my "ENVY Desktop - 750-150xt CTO"

  • Or do you really intend that?
  1. I went to the drivers page for my model.
  2. I downloaded and installed the most recent date for BIOS:
    A0.17 Rev.A 14.7 MB May 14, 2018
  3. I rebooted via Windows to UEFI firmware settings.
  4. I checked the UEFI firmware BIOS settings to see if there was any TPM reference for the Intel Core(TM) i5-4690K 
    and /or options for turning TPM on for that processor. There was none in the settings.
  5. I booted into Windows 10.
  6. I ran TPM.MSC. It tells me:
    "Compatible Trusted Platform Module (TPM) cannot be found on this computer."

Any other ideas? Once Windows 11 starts appearing, there will be other owners asking about this.

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