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‎03-20-2025 09:17 AM

HP Recommended
Product: HP Pavilion p6-2330 Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

Audio device on mother board has failed. Is there a  after market device or card I might use to restore my audio on this older 

HP Pavilion p6-2330 Desktop?

Category:
2 REPLIES 2

‎03-20-2025 10:05 AM - edited ‎03-20-2025 10:10 AM

HP Recommended

How do you know the IDT High-Definition Audio Device has a hardware failure?

 

Did you run the F2 hardware diagnostics test?

 

Generally, the IDT audio quits working on W10 due to missing the actual W10 IDT audio driver which was never offered for your PC by HP.

 

Before you look for a PCIe x1 audio card, see if installing the W10 IDT audio driver gets the sound to work again.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

Restart the PC after installing the driver.

 

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‎03-20-2025 11:14 AM

HP Recommended

Thank you for the follow up.  I got error message saying device not functioning. I could not find device to install driver. This all happened after Win 10 did updates. I will install the driver you provided and see how that goes.  Thank you very much!

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