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- Re: There are two vertical lines on my screen that do not go...
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1 REPLY 1
05-22-2020 06:42 PM
HP Recommended
@Montag1 Here's the best way to identify the issue and resolve it accordingly:
- Check if it works fine on an alternate monitor, if not available, check the BIOS screen to identify if it's either a hardware or a software issue:
- If it works fine on the alternate monitor or the BIOS (Accessed while tapping F10 during a restart for HP computers) it's a software issue & I suggest creating a new user account to check if that works better, for starters or contact the manufacturer or the desktop for support,
- However, if it doesn't work within the BIOS or the other monitor either, I'm afraid it's a hardware malfunction.
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