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HP Recommended
ENVY Phoenix: 810-170st
Microsoft Windows 7 (64-bit)

I have an  ENVY Phoenix: 810-170st that I use in my recording studio. I'm buying a new audio interface. It uses Thunderbolt 3, but is backwads compatible and can use earlier Thunderbolt connections. I want to install a Thunderbolt pci card. I need to know if my motherboard will support it. The motherboard is:

Pegatron
IPIWB-PB
HP name: Pittsburgh2

I called support, was handed to 4 or 5 different sections and then cut off, so I'm trying this.

Can anyone help?

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I did some searches, and it seems you have a motherboard called the Pittsburgh2. I found a web page of information about the motherboard on HP's website with specifications.

 

https://support.hp.com/us-en/document/c03605561

 

If you go down to the final item on the page, 'Motherboard Layout" and click the plus sign, there is a figure (Figure 2: Layout) that has all the connectors and the like for the Pittsburgh2 motherboard, with labels. Makes your job of figuring out things pretty simple, if this is the correct motherboard.

 

enjoy!

Lost in the Ozone
Somewhere in Texas

View solution in original post

6 REPLIES 6
HP Recommended

@rubytopaz,

Thunderbolt requires a PCIEx4 slot.  You only have 2 slots, the PCIEX16 graphic slot, and a lowly PCIEx1 slot.

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HP Recommended

Thanks for the reply.

I think that I have more than that. I have added two UAD cards (an Octo card and a Quad card), I added a firewire card (which I want to replace with the Thunderbolt) and I thought there was another, beside the graphics card.

HP Recommended

As noted by another poster, you need a PCIe x4 slot, and you have only a PCIe x16 and PCIe x1 slots. One of the things about Thunderbolt AICs (Add In Cards) is that they take the output from a from your video cards DisplayPort - it goes from your video card to your Thunderbolt AIC. Then the other little detail (really, the deal breaker) is that you need a Thunderbolt Header on the motherboard, that you attach with an internal cable to the Thunderbolt AIC.

 

So, if your motherboard does not have a Thunderbolt Header on the motherboard to attach the cable to the AIC, it isn't going to work.

 

I recently found out in another discussion that the header is called a GPIO (General Purpose I/O) header.

 

When I first found out about Thunderbolt AICs I was excited by the fact that I could simply slide in a card, at a reasonable price...on certain brands of motherboards...on certain motherboards of certain brands, and the reason is that had to that that GPIO or Thunderbolt AIC header. Oh, well....

 

 

Lost in the Ozone
Somewhere in Texas
HP Recommended
Thanks. A lot of important info. I'm not sure if you're saying that my motherboard doesn't have a header or that I need to check to see if it does. I'm also wondering if I can replace one of my slots with a PCIe x4 slot...if that's even possible.
Thanks again.
The weird thing is this...a while ago, when my computer was still under warranty, I called HP. They had a Thunderbolt card. I asked if it would work in my computer. They said yes. I must have gotten somebody who didn't know what they were talking about. Wouldn't be the first time.
HP Recommended

I did some searches, and it seems you have a motherboard called the Pittsburgh2. I found a web page of information about the motherboard on HP's website with specifications.

 

https://support.hp.com/us-en/document/c03605561

 

If you go down to the final item on the page, 'Motherboard Layout" and click the plus sign, there is a figure (Figure 2: Layout) that has all the connectors and the like for the Pittsburgh2 motherboard, with labels. Makes your job of figuring out things pretty simple, if this is the correct motherboard.

 

enjoy!

Lost in the Ozone
Somewhere in Texas
HP Recommended
Thanks!!!!
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