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‎10-13-2020 12:37 PM

HP Recommended
Product: HP Envy Desktop TE-01-1175xt
Operating System: Microsoft Windows 10 (64-bit)

Hello all:  Just purchased this unit (HP Envy Desktop TE-01-1175xt) yesterday.  Thought the front-mounted USB-C was thunderbolt compatible.  I was wrong.  So upset.  I need to determine if I can purchase a compatible Thunderbolt PCIe Card to install on this motherboard (whatever it is, I don't know).  I am attempting to use Universal Audio Apollo x8p audio converter unit with this PC.   I  emphatically need and require Thunderbolt 3.  Corporate has been less than helpful in this regard.  I am afraid I will have to return it if I can't get the Thunderbolt installed some way.  Pleaseeeee help.  Thank you with all kindness.  Luke

2 REPLIES 2

‎10-14-2020 11:32 AM

HP Recommended

@lukeluke 

Thunderbolt has a "lightning bolt symbol" at the port.

Thunderbolt card requires a  PCIex4 slot.  You unit does not have it. 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎10-16-2020 01:54 AM

HP Recommended

Thank you sincerely.  I feel so stupid.

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