Trying to Find a Replacement PCI Retention Bracket

[rlacy2018]

Firstly, I'd like to say that HP's support system is ridiculous. I understand that my product is no longer supported by HP officially, but I can't even email support to attempt to find this replacement part. I don't know the model number of the part, but I'm looking for a PCI retention plate bracket for Compaq Presario SR5000 series of PCs. This is the model number:

CNH7350BJZ

Any help would be appreciated.

[Paul_Tikkanen · Accepted solution]

Hi:

Finding a specific model's product number within that PC's series, I found this parts list.

http://partsurfer.hp.com/Search.aspx?searchText=RY935AA

Maybe the first item listed is what you want (PCI slot lock assembly).

You'll have to google the part number and see if it is available on the secondary market.

If you want the parts list for your exact model PC, enter the product number in the HP Partsurfer website at the link below.

http://partsurfer.hp.com/search.aspx

The product number can normally be found on the same label as the serial number.

[rlacy2018]

Okay great, thank you.

[Paul_Tikkanen]

You're very welcome.