Trying to increase Ram in All-in-one

[axel_herrera-]

In trying to see if im able to upgrade the ram i have within my computer but im not entirely sure if its possible 

[Paul_Tikkanen]

What is the full model number or product number of your PC?

[axel_herrera-]

9EE21AA#ABA

[Paul_Tikkanen · Accepted solution]

According to the motherboard specs for your PC, it can support 2 x 8 GB of memory.

HP Desktop PCs - Motherboard Specifications, MonkD | HP® Support

Since your PC has the AMD Ryzen 3 3250U processor, it should be able to support 2 x 16 GB of memory.

You can run this command to see what Windows indicates for the maximum memory:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.