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HP Recommended
HP 260 G2
Microsoft Windows 7 (64-bit)

I've a new HP 260 G2, when I proceed with the installation about W7 x64  Enterprise from USB, after th e first loading, the USB peripherals doesn't work. I've already tried with th utility "Installer_Creator" from Intel but with the same result.

Can you anyone help me with this issue?

 

Thank you in advance

Mauro Caputo
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You have to run this utility...

 

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

 

Your only other option would be to use a PS/2 keyboard and mouse to complete the installation, and then install the Chipset and USB3 drivers you need.

 

or see this post for an alternative solution.

 

http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/HP-Prodesk-600-G2/m...

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

You have to run this utility...

 

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

 

Your only other option would be to use a PS/2 keyboard and mouse to complete the installation, and then install the Chipset and USB3 drivers you need.

 

or see this post for an alternative solution.

 

http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/HP-Prodesk-600-G2/m...

 

 

HP Recommended

Hi Paul,

 

the PC hasn't PS\2 port and I've already tried with Intel utility, so the last option was integrate the driver on *.ISO by NTLite but result was the same...I need a solution as soon as possible if is it possible !!!

 

Thank you

Mauro Caputo
HP Recommended

problem solved by Intel utility !!!

 

Thank you for the support !!!

Mauro Caputo
HP Recommended

You're very welcome.

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