Re: USB issues - HP Support Community

Danette-Cerise · ‎02-09-2021

USB disable in bios

No keyboard / No mouse

blue screen when power on

can't acces Bios -> without keybord cause usb disable.

cant plug a another type of keybord.

How do i do to acces bios without keybord ? there is a key combination still working ?

Prométhée · ‎02-09-2021

Hello
this has been disabled, is that for sure, or do you suppose so?
Unfortunately, there is very little possibility!
Have you tested all the usb ports?

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stevecomputer · ‎02-12-2021

Some Hp have a cmos reset button on the motherboard, check online using the motherboard name. Some use jumpers to clear the cmos. Try clearing the cmos. You could also take out the cmos battery overnight. Have a new one ready as they can discharge easy when taking out and putting in. You can also try to force it into a bios fault screen if you want to take the risk, by booting without ram or hdd or dvd. Some HP have a bootable bios recovery key which you may be able to boot into by disconnecting other drives. If you see any bios screen try the keyboard then.

USB issues

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