• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎07-31-2021 11:31 PM - last edited on ‎08-02-2021 07:44 AM by Retired

HP Recommended
Product: Hewlett-Packard HPE-410f
Operating System: Microsoft Windows 10 (64-bit)

I have an old Hewlett-Packard HPE-410f  desktop.

My USB ports not working. Are they part of the mother board or are they replaceable? HDMI works.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-01-2021 05:06 AM

HP Recommended

All of the USB port support is part of the motherboard and not replaceable.  According to the spec page there are four USB ports on the back panel and one on the front.  If all of them are non-working, then most likely the next best thing is to try an add-on USB PCI-e card.

IE:

https://www.amazon.com/pcie-usb-card/s?k=pcie+usb+card


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-01-2021 05:06 AM

HP Recommended

All of the USB port support is part of the motherboard and not replaceable.  According to the spec page there are four USB ports on the back panel and one on the front.  If all of them are non-working, then most likely the next best thing is to try an add-on USB PCI-e card.

IE:

https://www.amazon.com/pcie-usb-card/s?k=pcie+usb+card


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.