Updated Driver for chipset graphics

[nw-woman]

My desktop system is running the original driver (2009) for the Intel G31/33 express graphics chipset.  HP support assistant gave me no new updates for it so I checked manually at HP drivers and was directed to this:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-p6200-desktop-pc-series/39994...

As that is 2009 and there seems to be no updates, I went to Intel.  Intel has generic drivers and a diagnostic tool I could run.  However, they warned that manufacturers oftentimes customize the drivers and a generic will lack those customizations. 

I'm concluding, thus, that HP created one customized driver for this product and never updated from that point in time, and any generic should not be installed.

Is that a correct conclusion?  I ask because I'm using a DVI/USB connector to enable a second monitor and it returns a warning at startup that my intel graphic chipset driver could have compatibiity issues with the connector.   I bypass it but I've been warned by StarTech that the monitor connection could fail in the future and they cannot help that.  

I was hoping for a driver to install.  

Thank you in advance for your advice.  

[Paul_Tikkanen]

Hi:

You are correct, and HP rarely if ever, updates the graphics drivers for the consumer-class model PC's.

There is a trick to use the generic driver from Intel that sometimes works, by installing it manually.

The latest driver from Intel is also from 2009, so I doubt that installing that driver would make any difference.

Version: 15.12.75.4.64.1930 (Latest) Date: 10/2/2009

https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-...

[nw-woman]

Oh wow.  Thank you very much for the quick advice!  

Here is what I see in Device Manager re the G33/G31 Express Chipset:  https://gyazo.com/723a22f0cf04ea426e0f1734c4847304

I'm pretty hardware uneducated so I hope you don't mind me being so hesitant.  I noticed that the version you provided is different from the version in that image but perhaps that is because it is an HP version. IDK. 

I can try to do the install manually and see if it changes anything.  Can doing that cause challenges with current dual-monitors and thus be hard to  roll-back?  I'm in learn mode here and I think I recall reading somewhere that roll-backs are not always as clean/neat/easy as they might seem.  

I'm willing to try but a little nervous.

[Paul_Tikkanen]

You're very welcome.

OK...if you are willing to give it a try, here is what you need to do...

1. Create a system restore point so you can do a system restore in case the driver causes issues.

Here is how to create a restore point in W7...

https://www.youtube.com/watch?v=wfV1dsHopMo

2.  Download and install this free file utility.  The 2nd file at the top of the page is for W7 x64.

https://www.7-zip.org/

3. Download and save, but do not run the Intel graphics driver from the link I posted above.

4.  After you save the graphics driver file, right click on it and select 7-Zip from the menu.

5.  Have 7-Zip Extract to: and let it extract the file into its folder name.

6.  After 7-Zip creates the driver folder, go to the device manager, click to expand the Display Adapters device manager category.

Click on the Intel graphics adapter listed there.  Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk, and browse to the graphics driver folder 7-Zip created>Graphics>igdlh64 (setup information file), click Next, and the driver should install.

Then restart the PC.

[nw-woman]

Nice details.  Thank you.  I will do this on Monday and then report back to you on the results, close the question, kudo you. 

What a great group of people are here, so generously giving of your limited resource, time.  Now if all of the world were like this..  ahhhh.  

Back soon.  🙂 

[Paul_Tikkanen]

You're very welcome.

We try.  Thanks!