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‎02-01-2025 12:09 PM

HP Recommended
Product: HP Pavilion 24-xa All-in-One Desktop PC (5KF24AV)
Operating System: Microsoft Windows 10 (64-bit)

I've got the RAM sticks to do the update but can't get the EMI cover off.  There's this ribbon cable that feels like it's still attached to something and it's preventing the EMI cover from moving very far.  It also seems to be glued onto the EMI cover so I can't just move it out of the way.  All of the manuals & videos for this model give a 404 error on the HP support site.  Please help!20250201_115626.jpg

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2025 05:07 PM

HP Recommended

That video is listed elsewhere as being the "27" version of your PC" but it's not.  It doesn't show the ribbon cable that was mentioned in my original post.

I eventually found this video which did show the ribbon cable and gave me the confidence to just peel it off the EMI shield.

View solution in original post

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2 REPLIES 2

‎02-01-2025 01:41 PM

HP Recommended

See if this video is of help to you:

 

This is for the 27" version of your PC:

 

Removing & replacing parts for HP Pavilion AiO 27-xa0000 | HP Computer Service

 

Removing the EMI shield starts at minute 6:49.

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‎02-01-2025 05:07 PM

HP Recommended

That video is listed elsewhere as being the "27" version of your PC" but it's not.  It doesn't show the ribbon cable that was mentioned in my original post.

I eventually found this video which did show the ribbon cable and gave me the confidence to just peel it off the EMI shield.

Was this reply helpful? Yes No
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