• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎03-11-2019 02:24 PM

HP Recommended
Product: PC 500-400na
Operating System: Microsoft Windows 10 (64-bit)

Currently, have 6 GBit type DDR3 @ 806 Mhz dual channel Ram and wish to upgrade. I have 4 slots, two of which are being used.

CPU: AMD A10-6700 Richland.

Motherboard HP model 2B17 (PO) Ver 1.0

Bios AMI Ver 80.11

Graphics ATI AMD Radeon HD 8670D and Radeon R7 240.

Can I and should I do this?

Any advice will be much apprecited.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2019 03:28 AM

HP Recommended

Welcome to the HP Support Community   @Pegleg12 

 

Yes you can upgrade to 32GB memory max. "16GB should be plenty"

 

HP Pavilion 500-400na Desktop PC Product Specifications:

 

https://support.hp.com/us-en/product/hp-pavilion-500-400-desktop-pc-series/7161732/model/7479595/doc...

 

HP Pavilion 500-400 Desktop PC series - 2. Service Procedure Videos:

 

https://h20574.www2.hp.com/results.htm?SID=7161732&MEID=93FB8828-ED27-4535-B19E-9A0E6A031059

 

REO

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-12-2019 03:28 AM

HP Recommended

Welcome to the HP Support Community   @Pegleg12 

 

Yes you can upgrade to 32GB memory max. "16GB should be plenty"

 

HP Pavilion 500-400na Desktop PC Product Specifications:

 

https://support.hp.com/us-en/product/hp-pavilion-500-400-desktop-pc-series/7161732/model/7479595/doc...

 

HP Pavilion 500-400 Desktop PC series - 2. Service Procedure Videos:

 

https://h20574.www2.hp.com/results.htm?SID=7161732&MEID=93FB8828-ED27-4535-B19E-9A0E6A031059

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.