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HP Recommended
s5710f
Microsoft Windows 10 (64-bit)

I have an s5710f with an H-Apricot-RS780L uAtx MB. It came with an Athlon II X2 260 cpu. From the support page, it states this MB can support an upgrade to a Phenom II X6 cpu. Which I've purchased. But when I do the upgrade, it will not boot up. It states CPU is not supported and shuts down. Is there anything that has to be done on this MB in order for this CPU to work? Is there a change in the Bios or a jumper somewhere that needs to be changed?

Thanks,

Glenn

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@gstrouse,

According to specs listed here, the 1055T is a 125W chip.  You can only use lower powered chips (95W).

https://www.newegg.com/Product/Product.aspx?Item=N82E16819103851

https://www.cpubenchmark.net/cpu.php?cpu=AMD+Phenom+II+X6+1055T&id=390

 

I wish you the best of luck.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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View solution in original post

5 REPLIES 5
HP Recommended

@gstrouse,

You will need to specify the exact Phenom II X6 cpu chip.  

Just so you know:

1) The AMD Phenom II X6 1090T Processor, Black Edition (HDT90ZFBGRBOX) 125W will not work.

2) The machine has Legacy BIOS, and was shipped with WIN7.   Neither allows you to upgrade the BIOS.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

I'm sorry, I should have stated it is the 1055t. NOT the black addition.  Though, now that I've read your reply. The HP web page states in the supported CPU section, is this.

 

Mother board supports the following processor upgrades:

      NOTE: only socket AM3 processors are supported with this motherboard

         AMD Phenom II X6 10xxt Six-Core (Thuban core)

I'm not that familiar with these so from reading this, I would assume 10xxt could also mean 1090t. But then someone who is more familiar might know that only the 1055t is the Thuban core. So I still have the question as to shouldn't the 1055t be a drop in upgrade. Or is there still something I have to do, either with the bios or a jumper to get this to work.

 

thanks for any help you can supply.

HP Recommended

@gstrouse,

According to specs listed here, the 1055T is a 125W chip.  You can only use lower powered chips (95W).

https://www.newegg.com/Product/Product.aspx?Item=N82E16819103851

https://www.cpubenchmark.net/cpu.php?cpu=AMD+Phenom+II+X6+1055T&id=390

 

I wish you the best of luck.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Hi, and again, thank you for your response. I now see the max TDP 95Watt.  I'm glad I got the answer. I'm not so happy with HP's info page. This was somewhat confusing. I was going solely off the cpu number and core type listed. Who knew there were so many different types with different wattage specs. 

 

thanks again.  And from a search, which I should have done before posting, I can see this bit some others here. Oh well. .... 

HP Recommended

@gstrouse,

Glad you understand.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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