cancel
Showing results for 
Search instead for 
Did you mean: 
IanSG1
New member
1 0 0 0
Message 1 of 2
464
Flag Post

Upgrading memory - need help

HP Recommended
OMEN HP Desktop PC 880-p1xx
Microsoft Windows 10 (64-bit)

Hi all, 

 

I just upgraded my RAM.

 

I have removed my 16 GB - 2666 MHZ RAM and  I installed new 32 GB - 3600 MHZ RAM

the 32 GB has been recognized, and is working, but only at 2666 MHZ.  How can I change this?

 

The HP setup (bios?)  ESC and F10 on startup does not have any RAM or XMP settings

 

Thanks

 

1 REPLY 1
old_geekster
Level 16
Level 16
24,972 24,623 2,874 10,646
Message 2 of 2
Flag Post
HP Recommended

@IanSG1 , welcome to the forum.

 

Unfortunately, HP doesn't provide any Extreme Memory Profiles (XMP) for other than the standard memory that comes with the computer.  The base speed for all memory is 2133 MHz.  So, HP provided the XMP in the BIOS/UEFI for the 2666 MHz.  There is no way that I am aware of to set your new memory to 3600 MHz.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation