-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
3
0
0
HP Recommended
HP Recommended
Welcome to our HP Community forum!
Well, it would be helpful to know your exact HP model number (or product number) before giving a definitive answer. Not all HP systems support 32 GB DIMMs, and the maximum supported memory configuration depends on the motherboard and chipset.
In general, when mixing different RAM capacities, the larger module is usually best placed in the primary slot (often DIMM slot 1 or the one closest to the CPU), with the smaller modules in the remaining slots. However, mixing a 32 GB module with 4 GB modules may prevent dual-channel operation or may not work at all, depending on system compatibility.
Do you mind sharing your exact product number (for example, something like: 15-dy2xxx for laptops, TP01-3xxx for desktops, or your PC's product ID number, ending with #ABA? That way I can look up the supported configurations for your system.
Kind Regards,
NonSequitur777
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community