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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Upgrading motherboard and CPU

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06-23-2024 01:44 AM
I have a 27" AIO with a Ryzen 7 2800U CPU. This CPU is not compatible with Windows 11. Everything else compatible, and to upgrade means trashing my PC. This becomes expensive to say the least. My other option is to upgrade my motherboard and cpu as I believe my current motherboard has a soldered in place cpu. My system SKU is 4YQ85AA#ABG and Base Board Product is 84EF. Is there an upgrade available for me?
06-23-2024 07:04 AM
From what I could find, there are no motherboards offered in the model series with AMD processors that meet Microsoft's minimum W11 processor requirements.
HP Pavilion All-in-One PC 27-xa0000a - Specifications | HP® Support
There's no need to recycle your PC and buy a new one...
If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2/22H3.
You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).
Re: Issues upgrading to windows 11 - HP Support Community - 8517912
If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.