• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-27-2019 10:51 AM - last edited on ‎04-28-2019 06:28 PM by Retired

HP Recommended
Product: Desktop-NAR16CU
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my processor. My device ID is[edit]

My product ID is[edit]

The processor is AMD E2-7110 APU with AMD Radeon R2 Graphics 1.80 GHz. What are some better processors that I can update my PC with?

3 REPLIES 3

‎04-28-2019 03:12 PM

HP Recommended

@Doms_wizard,

While I await a moderator to edit out the device ID and product ID, what is the model number of this unit?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎05-05-2019 12:30 AM

HP Recommended

The product number is V8P72AA

Was this reply helpful? Yes No

‎05-05-2019 07:17 PM - edited ‎05-05-2019 07:25 PM

HP Recommended

@Doms_wizard,

Not sure why you wanted to ungrade the CPU, but you can not do it.

Your model number is an HP ALL-IN-ONE - 20-C028

The model is purchased as a Point of Entry unit.  There a 4CPU  options, you select it, and keep it.

Supports the AMD E2-7110, AMD A4-7210, AMD A6-7310, AMD A8-7410 (Carrizo-L) Quad Core processors only. The processor is not upgradeable. Processors like this one are soldered on a motherboard

 

What you have is:

1) These are IMHO, a laptop attached to a monitor.  Note the 65W laptop PSU.

2) It only has a stock 1.8Ghz processor

3) It is an entry level unit.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.