• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (64-bit)

Hi there.

 

This is my PC:

HP Omen 870-219 Refurbished PC

Intel(R) Core(TM) i7-8700 CPU @3.70GHz

GTX 1060 3GB GPU

Installed RAM 12.0 GB

Win 10

 

To my understanding, this computer shipped with a 8 gb slide and a 4 gb slide of RAM, making 12 total, as well as two additional slots for additional RAM. I researched the correct Samsung 8 GB DRAM slide (that is the same as in my PC currently) and am ready to install it. The question is if it is possible/advisable to simply add the 8 GB slide to the existing 12 GB of RAM, or if I should replace the 4 GB slide with the 8 GB slide instead. The models of the different specs of slide are different, and I would like to know if there are any compatibility concerns by going above the original specs of the PC's shipped build. Thanks.

4 REPLIES 4
HP Recommended

@Sander048 

 

Its specs

 

           https://support.hp.com/au-en/document/c05474320

 

Its motherboard ONLY has 2 slots of RAM

 

  • Dual channel (one DIMM per channel) memory architecture
  • Two DDR4 UDIMM (288-pin) sockets
  • Supports the following:
    • PC4-17000 (DDR4-2133)
    • PC4-19200 (DDR4-2400) (with Pavilion Power chassis only)
  • Supports 4 GB and 8 GB UDIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) on 64-bit computers

 You can't add anything, you can REPLACE  4GB using same existing 8GB to have total 16GB.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Sander048,

 

I second @banhien's comments, with this caveat: the max RAM capability of your HP Omen 870-219 is actually 2 x 16GB (32GB total): HP - Compaq OMEN 870-219 | Memory RAM & SSD Upgrades | Crucial.com.

 

It is highly recommended as @banhien hinted at, to use identical RAM sticks (brand & model), that would be 2 x 8GB where you remove the 4GB and replace it with an identical 8GB RAM stick, or you could consider switching to 2 x 16GB RAM sticks.

 

To find out what 8GB RAM stick you have, type in: CMD in your Windows search bar, right-click on the: Command Prompt App, left-click on: Run as administrator, and left-click on: Yes.

 

Then, copy/paste: 

 

wmic memorychip get devicelocator, manufacturer, partnumber, capacity, speed, memorytype, formfactor

 

And hit Enter.

 

You should see something like this:

 

NonSequitur777_0-1668903811707.png

 

The "PartNumber" for your 8GB RAM stick is what you need to order via Amazon, Newegg, eBay, etc.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


HP Recommended

hi

@Sander048  just look what i explain here

upgrade computer h9-1228ef mot...

you can very well add a module, provided that it is identical to the one in place
Sometimes it allows you to save money for something else
If by bad luck the two modules are not compatible with each other, then buy the same
You have several possibilities, as can be seen with my computer
everything works, the frequencies are different, it works at the lowest speed
the computer, may not start with the two modules, together, but with the new one only it will work
The risk is minimal

CPU-Z | Softwares | CPUID

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you for the answer, very helpful!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.