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HP Recommended
HP ENVY Phoenix h9-1320t CTO Desktop PC
Microsoft Windows 11

Hello,

I have been trying to find out the (exact) reason my home windows 10 will not upgrade to 11? I have checked the  HPDashboard and auto updates, They don't really give me any answers, plenty of ram, good processor, so there must be something else? Thanks Bruce

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The two reasons your PC does not meet Microsoft's minimum W11 hardware requirements are:

 

None of the processors offered in the model series meet Microsoft's W11 processor requirements of needing an Intel 8th generation core or newer processor.

 

The model series does not have a TPM 2.0 security device.

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2/22H3

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

View solution in original post

2 REPLIES 2
HP Recommended

The two reasons your PC does not meet Microsoft's minimum W11 hardware requirements are:

 

None of the processors offered in the model series meet Microsoft's W11 processor requirements of needing an Intel 8th generation core or newer processor.

 

The model series does not have a TPM 2.0 security device.

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2/22H3

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

HP Recommended

Thanks, maybe it give me a reason to buy something other than HP. They sure don't give anything with them anymore.

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