11-13-2019 08:52 PM
My VGA port on my desktop is broken and has been sitting in the basement for 5 years now and it still works but like I said, the VGA port is disconnected. All my VGA cables and VGA capable monitors/tv's work. So it has yo be the port itself on the desktop thats disconnected. I was moving the desktop about 4 1/2 years ago and I hit the VGA port on a countertop corner and feels and looks loose. I just want to know how to fix it.
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11-16-2019 03:41 PM
Thank you for posting on the HP Support Community.
This sounds like a hardware related issue,
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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11-17-2019 12:41 AM
Is it the 'on-board' VGA on the mainboard? Or is it an add-in video card?
In either case, installing or replacing an add-in video card should solve the issue. That's if you still need to use VGA. Perhaps there's other ports available such as DVI, Display Port or HDMI? Your monitor should have at least DVI.
11-19-2019 03:10 AM
If the VGA connector is horizontal it is on the motherboard and if vertical it is a video card.
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