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‎08-21-2019 01:07 PM - last edited on ‎08-21-2019 01:16 PM by Retired

HP Recommended
Product: [edit]
Operating System: Microsoft Windows 10 (64-bit)

Hi this is Dibyendu Samai call log in HP for laptop hinge problem, case id [edit] and my laptop serial number [edit] i was procure laptop on 23/11/2018 from Vendant Computers Sales Pvt. LTD and i have mail invoice and hinge problem image on 13/08/2019 till date not get any update about my call- i have request as not able to open laptop do it as soon as possible they given TAT 24 h to 48 h not receive any update. I have given 5 time mail to -[edit]nd no bother to reply and update for same.

Is this you customer service? did i have done mistake after baying HP brand laptop. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2019 01:15 PM

HP Recommended

@Dibyendu3

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

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1 REPLY 1

‎08-21-2019 01:15 PM

HP Recommended

@Dibyendu3

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
1 person found this reply helpful
Was this reply helpful? Yes No
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