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‎01-11-2021 10:00 AM

HP Recommended
Product: HP Envy Phoenix H9 (h9-1360 EA)
Operating System: Microsoft Windows 10 (64-bit)

Hi, The power supply unit on my HP Envy Phoenix H9 has failed and I have been told  the PSU part no 633186-002 Petrus 600w e-Star V5.0 Bronze is no longer available.  Is there an alternative  HP replacement PSU I can use? Can I use a 3rd party unit, and if so which and what do I need to consider when selecting an alternative? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2021 12:12 PM

HP Recommended

@MR2Simon 

The Corsair CX 600 will be a perfect fit. Of course your across the pond, so I do not know what the UK offers.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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4 REPLIES 4

‎01-11-2021 12:12 PM

HP Recommended

@MR2Simon 

The Corsair CX 600 will be a perfect fit. Of course your across the pond, so I do not know what the UK offers.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
1 person found this reply helpful
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‎01-12-2021 02:00 AM

HP Recommended

Hi, Thank you for your advice. I checked with the Corsair site in the UK and they offer a CX650 here, which is an ATX format.

I will let you know once I have implemented the fix.

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‎01-13-2021 03:27 PM

HP Recommended

Hi,  I It was suggested to me that the power pin layout on my motherboard may be different to the Pin layout used by the Corsair CX650 PSU. Does anyone know what the pin layout on the H9-1360 motherboard is  or if they have connected the Corsair PSU to this HP built PC?

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‎01-21-2021 02:23 AM

HP Recommended

Hi WB2001,

 

I have purchased a Corsair CX650M, which I installed this week. The new PSU has fixed my power problem. The new unit was a straight swap for the HP OEM unit. I am very pleased with the resolution.

 

Thank you for your help.

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