What RAM is needed for my HP ENVY TE02-1075tBundle DT PC

[NonSequitur777 · Accepted solution]

@Martin1901,

Yes, the Samsung DDR5 RAM specs makes it compatible.

Kind Regards,

NonSequitur777

[Martin1901]

I bought 4 x 16 GB = 64 GB DDR5 UDIMM RAM that you recommended. I installed all 4 in the RAM slots but my computer will not boot. I might be trying but I don't get any display screens to know. I tried to reboot hitting F2 or F11 and still didn't see anything. The computer light comes on but that's all I see.  Can you help with this?

FYI - I've seen a fan error on a power failure before but when I power everything off and back on and boot up the fan failure goes away. I though maybe that is what's happening perhaps but don't know.

I have multiple displays for this system but neither seem to come up.

I'm kind of at a loss right now.

Is it possible to put the DDR5 stick in backwards? I matched the direction of the 2 I removed.

[Martin1901]

BTW, each of the 4 DDR5 ram stick has the following sticker: DDR5 UDIMM 16GB 1Rx8 PC5-4800B-UAO-1010-XT M323R2GA3BB0-CQKOL.

This looks right to me based on previous discussion. 

[NonSequitur777]

@Martin1901,

And this RAM should work just fine in your HP System ENVY Desktop TE02-1xxx:

Such as with this User:

Now, I had a similar issue recently when I upgraded an Asus PRIME Z390-P based gaming PC with a 4 x 16GB Corsair Vengeance LPX DDR4 3600 gaming RAM kit from 4 x 8GB of DDR4 3200 RAM. Initially my rig was dead in the water.  I mean, nothing.  Zip. Very discouraging indeed.  I reset the equivalent of CMOS, pushed the 'on' button until my PC powered off, turned it back on again, and repeated. And what do you know: after 5 minutes the PC came back to life, started normally, and met expectations.

My point is, your RAM should work.

Kind Regards,

NonSequitur777

[Martin1901]

You mentioned "reset the equivalent of CMOS". How is that done? How do I do that? I can't even seem to get into my BIOS.

BTW is the key for BIOS, F2, F11 or F10?  Do you know?

Thanks

[Martin1901]

I not sure what happened but I powered down and disconnected everything, reconnected, and rebooted via power button twice and it finally powered up for me. I checked system information and it was 64 GB RAM. 

Thanks for the help.

[NonSequitur777]

@Martin1901,

Outstanding!  -I thought that might just happen!

Please check your BIOS/software updates by going here: HP ENVY Desktop PC TE02-1000i Software and Driver Downloads | HP® Support, and for ease of use allow HP to detect/update your BIOS/software as needed:

Kind Regards,

NonSequitur777