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‎08-16-2024 04:52 AM

HP Recommended
Product: HP ENVY 34 inch All-in-One Desktop PC 34-c1000 (4G584AV)

Hello everyone. I have just purchased this AIO and all is great apart from abysmal mouse and keyboard.

It obviously has internal dongle to connect these to the system. How do I upgrade to another keyboard and mouse?

Can I just utilise one of the USB slots, and pair them with the system? And what if I just want a new mouse?

Please advise but it is non urgent. Thanks

 

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Accepted Solutions

‎08-16-2024 06:06 AM

HP Recommended

Since that PC has built-in BlueTooth, I assume that is how the keyboard/mouse is connected.  If you are unhappy with the keyboard and/or mouse, then it would seem that either a wireless Bluetooth or wired USB keyboard/mouse would work.  If you have doubts about the on/ones you choose, make sure on the return policy before buying replacements.  USB ports typically only need USB 2.0 but USB 3.0 are also available on the PC, so either way, it should work.


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3 REPLIES 3

‎08-16-2024 06:06 AM

HP Recommended

Since that PC has built-in BlueTooth, I assume that is how the keyboard/mouse is connected.  If you are unhappy with the keyboard and/or mouse, then it would seem that either a wireless Bluetooth or wired USB keyboard/mouse would work.  If you have doubts about the on/ones you choose, make sure on the return policy before buying replacements.  USB ports typically only need USB 2.0 but USB 3.0 are also available on the PC, so either way, it should work.


I'm not an HP employee.
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‎08-18-2024 11:41 AM

HP Recommended

Thank you for your kind reply. This is exactly what I thought. Will be spinning for a new keyboard and mouse soon. Have a lovely day

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‎08-19-2024 03:25 AM

HP Recommended

Glad to be helpful.


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