• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-17-2017 09:39 AM

HP Recommended
Product: Pavilion Desktop - 510-p020
Operating System: Microsoft Windows 10 (64-bit)

My HP came with 180 watt power supply. I would like to upgrade it with The EVGA 500 watt. EVGA said that I should contact HP to see if it will work?

 

(EVGA - Support Ticket Answered

Unfortunately, we would not be able to tell if this power supply would fit in that system, as we do not have dimensions or specifics for the power connectors of the system. Some prebuilt systems use non-standard form factors and connections. It would be best to ask HP if this system uses an ATX standard power supply with standard form factor and connectors. Some information I found on HPs forums indicated that the DVD drive's power source would require a Slimline SATA DC power receptacle, which indicates that would at least need some type or proprietary connection or adapter, to function
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2017 11:49 AM

HP Recommended

@Rosemary6,

The measurements seem to conform to a standard ATX.  Get out a tape measure.

 

Standard ATX PSU measurements (324 x 212).jpg

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-17-2017 11:49 AM

HP Recommended

@Rosemary6,

The measurements seem to conform to a standard ATX.  Get out a tape measure.

 

Standard ATX PSU measurements (324 x 212).jpg

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.