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‎10-13-2016 08:06 AM - last edited on ‎10-14-2016 11:44 AM by Retired

HP Recommended
Product: pavilion A6513.es S/N [edited]
Operating System: Microsoft Windows 7 (32-bit)

Ive added a second hdd, connected power and data cables, powered up machine and windows fails to see the new (second) hdd, any help would be

appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2016 06:42 AM

HP Recommended

Thank you for the update; I have a better idea of what might be going on.  Try going directly into he Disk Management tool, and see if the physical hard drive is listed.  HP PCs - Partitioning and Naming Hard Drives (Windows 7)

 

Let me know if that helps at all.

 

 

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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4 REPLIES 4

‎10-14-2016 12:24 PM

HP Recommended

Hi there @spainishfuzz,

 

Welcome back to the HP Support Forums!  I understand that you are having trouble connecting a second hard drive.  I am happy to give you a hand with this.

 

What is the data capacity of the hard drive you are trying to install?

Is the hard drive already partitioned, probably as type GPT?

Can you or have you tested the hard drive in another device? 

 

Please let me know when you can.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-15-2016 01:18 AM

HP Recommended

Ive installed the drive 2 tbs, I can see the drive in the BIOS settings and can run tests in BIOS Successfully, useing windows explorer I am unable too see the drive so have not been able the run partition.

Was this reply helpful? Yes No

‎10-17-2016 06:42 AM

HP Recommended

Thank you for the update; I have a better idea of what might be going on.  Try going directly into he Disk Management tool, and see if the physical hard drive is listed.  HP PCs - Partitioning and Naming Hard Drives (Windows 7)

 

Let me know if that helps at all.

 

 

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-17-2016 03:56 PM

HP Recommended

Carried out the disk management new volume and format, windows can now see the new disc, thanks for your help.

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