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‎04-05-2024 09:55 AM

HP Recommended

i purchased an hp laptop certified refurbished and it is a lemon.  it is not over 90 days from purchase.  please advise

 

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7 REPLIES 7

‎04-05-2024 09:56 AM - edited ‎04-05-2024 09:57 AM

HP Recommended

I suggest that you contact the seller.

 

The forum is not a business unit of HP.


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‎04-05-2024 10:03 AM

HP Recommended

seller says contact hp as there is a longer warranty than with the seller.  they only have 30 days.

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‎04-05-2024 10:10 AM - edited ‎04-05-2024 10:12 AM

HP Recommended

Did the laptop come with a means to contact HP for refurbished laptop warranty?

 

Try what was suggested in the thread at the links below.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Refurbished-laptop-with-expire...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Warranty-on-battery-for-refurb...


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‎04-05-2024 10:15 AM

HP Recommended

does not appear so

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‎04-05-2024 11:23 AM

HP Recommended

purchased on woot

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‎04-05-2024 11:28 AM

HP Recommended

The only option I am aware of is your chasing the warranty down from the links in the threads that I already provided.

 

I have only ever bought refurbished certified on NewEgg.com.


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‎04-05-2024 11:56 AM

HP Recommended

thank you for your prompt responses.  i will try.

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