cancel
Showing results for 
Search instead for 
Did you mean: 
Larrymo
New member
4 2 0 0
Message 1 of 5
525
Flag Post

Solved!

hp 24-dp014 discontinued

HP Recommended
Example: hp 24-dp014
Microsoft Windows 10 (64-bit)

Why is the hp 24-dp014 manufacturer discontinued when it is a 2021 model?

1 ACCEPTED SOLUTION

Accepted Solutions
itsmyname
Level 8
2,002 1,989 75 210
Message 4 of 5
Flag Post
HP Recommended

@Larrymo -- is this your computer:  HP All-in-One 24-dp0124 PC Product Specifications | HP® Customer Support

 

It seems quite recent (using DDR4 RAM, not older-generation DDR3). 

 

Still, "why" is still a question that only an HP spokesperson can answer.

 

Maybe, could it not be compatible with Windows 11 ?

 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4
itsmyname
Level 8
2,002 1,989 75 210
Message 2 of 5
Flag Post
HP Recommended

@Larrymo -- it still is being sold: HP 24" Touch-Screen All-In-One AMD Ryzen 5-Series 12GB Memory 256GB SSD Natural Silver 24-DP0014 - B...

 

as the "DP0014", not the "DP014". 

 

This is a discussion forum, not a path to any official spokesperson for HP who would answer any "why" type of question.

 

Was this reply helpful? Yes No
Larrymo
Author
New member
4 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Sorry I meant the hp 24-dp0124 has been discontinued.  Still can buy it at say a Best Buy but HP no longer sells it

Was this reply helpful? Yes No
itsmyname
Level 8
2,002 1,989 75 210
Message 4 of 5
Flag Post
HP Recommended

@Larrymo -- is this your computer:  HP All-in-One 24-dp0124 PC Product Specifications | HP® Customer Support

 

It seems quite recent (using DDR4 RAM, not older-generation DDR3). 

 

Still, "why" is still a question that only an HP spokesperson can answer.

 

Maybe, could it not be compatible with Windows 11 ?

 

View solution in original post

Was this reply helpful? Yes No
Larrymo
Author
New member
4 2 0 0
Message 5 of 5
Flag Post
HP Recommended

I was looking at purchasing it until I found out it was no longer on HP site.  One of the rumors I heard had to do with getting the AMD Ryzer 5 processor due to the pandemic and HP made the decision to cancel models using it.

 

Thanks for your help

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation