• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-06-2020 09:15 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa0119Example: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

How can i get my camera working again. I think it might have stopped working when a windows 10 upgrade was installed. The camera can not be seen in device manager and should be hp 2.0mp hd web cam. Any help would be appreciated.

1 REPLY 1

‎12-06-2020 09:23 AM

HP Recommended

did work

then not now w10

device manager must show it and ALL USB ports good too.

 

w10 newer versions sets mute on mics defaults and camera dead for security, so turn it on.

so be internet connected first, are you so PNP can run? plug and pray???????

right click dead cam, or set DM to view  hidden device, shows older devices used before even all USB things.

so see cam now and click on it and update driver?

 

or go to hp.com goto your support page, exact model or use service tag to do that correctly

then get all missing driver from there, w10 -64bit.

 

 

NO warranty answers by me.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.