• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
hp compaq 8100 elite convertible minitower
Microsoft Windows 10 (64-bit)

Hello, recently i bought new ram for my pc to make my games run faster, but i was sadly met with a blue screen, i have a windows 10 and I bought 2x4 gb RAM Patriot 1333 MHz, my friend told me that my pc has locked ram and that i need to instal driver on my pc but I couldnt find any, so I wanted to ask if there is still some way to make my ram work on my PC.

9 REPLIES 9
HP Recommended

Hi:

 

What model Patriot memory did you use?

 

This model Patriot memory should have worked just fine...

 

Patriot Signature 4GB 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model PSD34G13332 - Ne...

 

I have this part number in a HP 8000 Elite CMT, a HP 8200 Elite CMT, and a HP 6200 Pro.

HP Recommended
HP Recommended

The memory you bought is not compatible.

 

8 GB memory modules are not supported in the 8100 Elite model series.

 

See the Quickspecs below, pages 8 & 9 for the memory upgrade info.

 

HP Compaq 8100 Elite PC (newegg.com)

 

The max memory each slot can take is only 4 GB.   4 x 4 GB is the max.

 

The PSD38G13332H memory is high density and that type memory is not supported.

 

You need the 4 GB PSD34G13332 memory like I bought.

HP Recommended

Im sorry i sent the wrong one, i have 2x4gb 

https://pameti.heureka.cz/patriot-signature-line-ddr3-8gb-1333mhz-cl9-2x4gb-psd38g1333kh/

i accidentaly sent the wrong one

HP Recommended

Hi:

 

That memory won't work either.  It is high density.

 

You need the plain memory like I bought.

 

You should be able to buy this memory in the Czech Republic.

 

You do not need memory with a heat shield.

 

PSD34G13332 (filesusr.com)

HP Recommended

so i can buy like any ram, without needing to downgrade my windows or download any drivers?

HP Recommended

If you buy the exact model memory I posted, it will work without doing a thing but to plug it into the slot.

 

You should never have to do anything to add memory.

 

If it doesn't work right away (assuming you firmly seated it into the memory slot), then it was not compatible.

HP Recommended

Oh my god, thank you so much, i very grateful for your help, i will buy that ram you recommended, i new to these things with pc and i want to upgrade my ram (4 gb is not enough), again thank so much.

HP Recommended

You're very welcome.

 

I have 4 x 4 GB of that memory in both my 8000 Elite and 6200 Pro.

 

Worked first time just fine.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.