• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-19-2019 09:20 AM

HP Recommended
Product: Example: Pavilion R014
Operating System: Microsoft Windows 10 (64-bit)

keyboard only types one number and it does not stop.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2019 06:52 PM - edited ‎09-20-2019 06:53 PM

HP Recommended

@JoeGputo 

Sounds like a stuck key -- which you can sometimes fix by running hot water over the keyboard and then drying it for several days in a bag of rice.  That tends to work if a sticky substance got poured or dripped onto the keyboard.

 

But if the keyboard is clean, then it's more likely a broken key switch -- and except for the really expensive gamer keyboards, no one makes replacement switches.

 

So basically, you need to look for a replacement keyboard.  USB versions can often be had for $10 or less.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-20-2019 06:52 PM - edited ‎09-20-2019 06:53 PM

HP Recommended

@JoeGputo 

Sounds like a stuck key -- which you can sometimes fix by running hot water over the keyboard and then drying it for several days in a bag of rice.  That tends to work if a sticky substance got poured or dripped onto the keyboard.

 

But if the keyboard is clean, then it's more likely a broken key switch -- and except for the really expensive gamer keyboards, no one makes replacement switches.

 

So basically, you need to look for a replacement keyboard.  USB versions can often be had for $10 or less.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.