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04-28-2021 07:06 PM
Uncertain that I'm asking this in the right category but --- I have a Bang & Olefsen computer from HP and it came with an HP wireless keyboard. This does not require an external USB dongle to operate. Would any wireless keyboard, say Logitech or Dell work with the built in keyboard dongle? I am not anti HP, but the keyboard that came with the computer has a few annoying drawbacks. First, in order to use the function keys you have to hold down the fn key with one hand and press the F keys with the other. Second, it is not back lit. Third, the F keys are half-sized and faintly marked so that it is difficult to be sure that you are pressing the correct one. I want to find a better keyboard. HP might have one. I would appreciate recommendations.
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04-30-2021 09:24 AM
I plugged in a Dell corded keyboard and it is working fine. I don't like the feel of the keys but i suppose I will get used to it soon. The function keys are boldly marked and I can use them with one hand and in that regard this is a better keyboard. I will probably try some others until I settle on something. Wish I had an old HP keyboard to try.
04-28-2021 07:28 PM
@Klem , welcome to the Community.
@Klem wrote:Uncertain that I'm asking this in the right category but --- I have a Bang & Olefsen computer from HP and it came with an HP wireless keyboard. This does not require an external USB dongle to operate. Would any wireless keyboard, say Logitech or Dell work with the built in keyboard dongle? I am not anti HP, but the keyboard that came with the computer has a few annoying drawbacks. First, in order to use the function keys you have to hold down the fn key with one hand and press the F keys with the other. Second, it is not back lit. Third, the F keys are half-sized and faintly marked so that it is difficult to be sure that you are pressing the correct one. I want to find a better keyboard. HP might have one. I would appreciate recommendations.
I don't know about Dell keyboards, but HP matches their dongles to their keyboards. You won't be able to use theirs with any other brand of keyboard. The dongle is removable.
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04-28-2021 08:30 PM
@Klem, again, I don't believe that you will be able to use another keyboard, even a HP, with the dongle in your computer.
What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant. I will see if I can find information on how to remove the dongle.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-29-2021 07:42 PM
Thank you for the additional information, @Klem!
You will have to remove the current dongle. However, I can't find any guides to help you find it. I believe that you have to remove the cover where you remove the stand.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-30-2021 09:24 AM
I plugged in a Dell corded keyboard and it is working fine. I don't like the feel of the keys but i suppose I will get used to it soon. The function keys are boldly marked and I can use them with one hand and in that regard this is a better keyboard. I will probably try some others until I settle on something. Wish I had an old HP keyboard to try.
04-30-2021 08:37 PM
I didn't mention a wired keyboard, but it is definitely a way to solve your problem. I have had both over the years and am using a wired gaming keyboard and mouse.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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