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08-23-2020 07:44 AM
I have had very long time with my desktop HP and keyboard HP bad problem, that too often and almost always a or e go to next word as Ann awork or Mak emy jne. I hate this and new one keyboards helped nothing. Although I have bought only cheap ones. I have now very good laptop without this problem. But I need also use my desktop. But I have really tired to this devil problem with a and e. This have been with me many years.
Solved! Go to Solution.
08-26-2020 08:53 AM
Welcome to HP Community
I have gone through your Post and would like to help
Does this happen only on particular applications, like Words or when browsing with different Browsers as well?
To assist you better please provide me with the product model or the product number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Also you could try running a Keyboard Test from F2 Diagnostic
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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