Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
2 0 0 0
Message 1 of 2
Flag Post

ram is not running at the right speed..

HP Recommended
hp pavilion tg01-0023w
Microsoft Windows 10 (64-bit)

So I got a kit of 2x8Gb ram that runs at 3200hz but when I installed it says it's clock at 2133hz how do I change/fix it so it is running at 3200hz and can I enable dual-channel. .

HP Support Agent
HP Support Agent
7,062 7,060 309 371
Message 2 of 2
Flag Post
HP Recommended

Hi@Chase_fleet, Welcome to the HP Support Community!


If the ram frequency is the same then it should work with the speed of 3200MHz. If it's lesser then it uses the lower frequency only. It can not run dual channel. 


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation