replace screen on 24-0003na

[soundcom]

Pavillion 24-0003na

I need to remove the panel frame  fram the old screen assembly

HP video advises 

"Remove 9 screws ...." 

but my unit does not have any screws

Help!!!!!

[Deep_World]

Hi @soundcom,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

For this specific model, the display panel frame is not designed to be removed by the end user. 

Attempting to remove the panel frame without specialized tools and procedures may result in damage to the display, bezel, or internal components.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World