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‎05-26-2016 08:22 AM

HP Recommended
Product: Touchsmart 610-1050f
Operating System: Microsoft Windows 10 (64-bit)

Would appreciate help in  identifying  HP part number for replacement of non-functioning CD ROM. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2016 09:05 AM

HP Recommended

Hi there @andrew_v,

 

Welcome back to the HP Support Forums!  I understand that you are looking for a part number for a replacement CD?DVD drive.  I am happy to give you a hand with this.

 

Using the HP PartSurfer, and searching for your model number the following two options were listed under "Drive".

 

466803-001   4X Blu-ray Disc reader/Supermulti Slimslot DVD-ROM SATA optical drive - With attached bezel

 

466803-700   DVD Drive - 6X BD-Combo NonLS SS BE Bzl ECO

 

You may also find this of help: Upgrading and Servicing Guide.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎05-27-2016 09:05 AM

HP Recommended

Hi there @andrew_v,

 

Welcome back to the HP Support Forums!  I understand that you are looking for a part number for a replacement CD?DVD drive.  I am happy to give you a hand with this.

 

Using the HP PartSurfer, and searching for your model number the following two options were listed under "Drive".

 

466803-001   4X Blu-ray Disc reader/Supermulti Slimslot DVD-ROM SATA optical drive - With attached bezel

 

466803-700   DVD Drive - 6X BD-Combo NonLS SS BE Bzl ECO

 

You may also find this of help: Upgrading and Servicing Guide.

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎06-06-2016 09:05 PM

HP Recommended

Thank for sound advice.  Apologies for late response, apparently missed your message for several days.  Will look up parts you suggest and seek out either HP parts  source or outside vendors.

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